Proactive Managed IT Services

As a business owner you understand the importance of maintaining your IT and preventing unwanted downtime. Unfortunately, when issues arise, there is usually a high cost associated with restoring systems back to working order, in addition to the downtime and decreased productivity of your employees. That’s where managed services come in.

Many business owners call the IT professionals when it is too late or when systems are already down. What if you could have prevented the downtime in the first place? What if you had someone monitoring your environment 24 hours a day, 7 days a week, 365 days a year?

Our managed services provide proactive services so issues are resolved before they turn into real problems. In addition, without unforeseen costs, you won’t have to wait for a small issue to become a big problem to call us.

 

Server Management

  • Performance Optimization
  • 24×7 Monitoring
  • Patch Management
  • Weekly Server Maintenance
  • Reduce Downtime
  • Backup/Disaster Recovery Optional

Infrastructure Management

  • Network Audits
  • Granular Reporting
  • Printer Management
  • Vendor Management
  • Professional Consultation and Planning
  • Identify and Resolve Issues Early

ITG has a state-of-the-art Network Operations Center (NOC) that monitors your servers 24×7 and ensures they remain healthy and optimized for performance. Additionally, we perform regular maintenance on your desktops including anti-virus and anti-spyware scans to ensure they are free of many regular problems. Our managed services include:

  • Server Management
  • Desktop Maintenance
  • Help Desk Services
  • Unlimited Remote Support
  • Vendor Management
  • Performance Optimization
  • Network Device Management
  • Onsite Support

 

Desktop Maintenance

  • Microsoft Patch Management
  • Third-Party Patch Management
  • Managed Anti-Virus Software
  • Managed Anti-Spyware Software
  • 24×7 Preventative Maintenance
  • Predictive Hardware Failure Monitoring
  • Asset & Inventory Tracking
  • Remote Desktop Access to your Workstations

Help Desk Services*

  • Includes Desktop Maintenance
  • 8AM to 6PM Plans
  • 24/7/365 Plans
  • No Limit to Calls or Service
  • Mobile Device Support
  • Windows & Mac Support
  • Knowledgeable U.S. Based Staff
  • Onsite Support Available

If you’d like specific pricing, want to learn more, or have any questions, fill out the form to the right, or give us a call at 219-649-1484 now!

 

Indiana Technologies Group, LLC
360 Indiana Ave Ste G
Valparaiso, IN 46383
© 2011 Indiana Technologies Group, LLC.
219.649.1484
fax 219.649.1484